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Independence Day

The evolving debate over the difference between us and the animals proceeds apace. Animals are now regarded as having true communication ability including language, generationally transmitted culture, even a wide range of what we had previously imagined to be solely human emotions.

My personal favorite has always been the putative distinctions having to do with tools, and what they suggest about foresight and intelligence. We have long known that many animals both use and make tools. Recently, we even learned that some birds, presented with challenges regarding how to obtain food, have solved them by conceiving tools, fashioning them, and using them successfully.

These experiments were conducted under conditions not found in nature, so the behavior could not come from natural, instinctive, or inherited characteristics; it was an innovation developed as a calculated response to a new situation. Mind you, these are birds.

Man the Tool-Maker, indeed.

But now a new distinction has been advanced. The suggestion has been made that we use symbols in ways that animals don’t. We all know that some animals do use symbols to represent simple concepts so that they can communicate with researchervs and trainers.

But we use them to represent our emotions, as well. The import of this is that we thus abstract our emotions from raw influences over our behavior and interactions into ethereally neutral concepts. We are able to manipulate these intellectually rather than emotionally, deliberate over them rather than react impulsively to them, and discuss them with each other in ways enabling us to solve problems in a peaceful rather than a combative manner.

Animals can’t do that. So, there is the grand distinction: Man, the Symbol-Maker, the Emotion-Abstractor.

But does that sound right to you? Do symbols inevitably dampen emotion, liberating us from life as thoughtlessly and instantly reactive brutes, and transforming us into calmly contemplative theorists?

Or, possibly, rather than diminishing, do they intensify our feelings and both magnify our responses and quicken our recourse to them? Do they plunge us into newly heated contests over timelessly visceral emotions, leaving us as sure, or as confused, as ever about where lies honor and dishonor, virtue and vice, glory and depravity?

I have my ideas. How about you? This is a good weekend for observing some powerful symbols, noting the effect they have on or how they are used by people, and drawing conclusions about how, if at all, that differentiates us from the beasts.

See you on Monday!

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Leadership asylum

John Dryden, in “All for Love,” had one of Marc Antony’s generals say this about him:

I love this man, who runs to meet his ruin;
And sure the gods, like me, are fond of him:
His virtues lie so mingled with his crimes,
As would confound their choice to punish one,
And not reward the other.

We’ve talked here before about this – the idea that the presumptively great virtues inescapably come with equally great vices. Where this is the case, it seems, sadly, that the former inevitably succumb to the latter. It is the person’s vices that ultimately determine his or her fate; the virtues merely determine, by their scope, the scale of the ensuing tragedy.

But what if these aren’t two sides of the same coin? What if they are the continuous surface of the same entity; in truth, always revealing the same thing, albeit in differing ways? Or, perhaps, the matter is like the masks of Tragedy and Comedy: whichever is worn at any given moment, the same actor, facing in the same direction, is wearing it.

Is this the real meaning of the colossal collapses we have experienced, crashing on us like waves breaking over one industry after another, over the past decade or so? How much of the grand scale of these failures is the result not merely of the terrific heights from which they fell, but also of their very ascension to them under the same leadership?

Was the hubris, much talked of lately, that brought their ruin not merely the consequence of their success, but its cause as well? Are the virtues of these so-called leaders not so mingled with what are increasingly adjudged their crimes as to essentially reflect not two confounding aspects of their characters, but one coherent truth about them?

And we – should we not be more cautious about rewarding one, lest we find it necessary to punish the very same later? Indeed, might we be rather less distinct than we flatter ourselves to be from these destructive dynamics, but rather fully complicit in them?

And yet amid the rubble born of this delusion we retreat back into it. We talk on and on about individual leadership, how we need more of it, how it is composed of this or graces us with that, how we may not know what it is but we recognize it when we see it.

Perhaps that last is true, but we just don’t recognize it for what it truly is, what it actually reflects about us – or does to us. But it just seems like madness to me.

Today’s tip: John Phillips has been doing an incisive and even-handed series on this topic of intense current interest, and this installment is a perfect example of why you should stop over to peruse it, and to make his site a part of your daily reading.

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Leadership landscape

The first thing that should cause us to question the value of the current dialogue about leadership in our organizations is the wide variety of peculiar sorts who appear in it. Bear in mind that this dialogue, peopled with so stunning an array of protagonists, is conducted everywhere from major consultancies and universities to the best-selling business books.

But this landscape we attempt to navigate with their aid is, indeed, littered with peculiar fellows. Here are just a few that have made appearances in the past year or so:

  • The chieftain
  • The governor
  • The authoritarian
  • The shaman
  • The elder
  • The immortal
  • The anointed
  • The educator
  • The communicator
  • The role model
  • The action figure
  • The visionary
  • The pathfinder
  • The moral compass
  • The wise man
  • The grand poo-bah
  • The hero
  • The renegade
  • The provocateur
  • The risk-taker
  • The rebel

If all the business world’s a stage, then it surely is peopled with enough colorful characters to keep things interesting for some time to come. We will be spending some of that time here asking how all this play-acting is affecting not only our understanding of leadership, but the progress of our daily work.

Please do stop in.

Today’s tips: Of course, division and discord over important topics is nothing new – and thankfully so; that’s one mark of their importance. Please see Cultural Offering for another example of this, and why it can make it difficult for the rest of us even to know where to begin.

And if you share the frustration expressed here with the cacophony of disputing leadership types, you will still want to reconcile yourself to the fact that they aren’t going away any time soon. Steve Roesler tells you how.

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Trumpets

The issues we’ve discussed here over the past weeks revolve around ill-considered or non-existent premises for individual leadership. These, as we’ve attempted to show, result in attempts to unthinkingly apply antiquated models today, or in dreamy notions that are propelled to our attention with great fanfare and excitement, but that then, lacking foundation, simply drift pointlessly and aimlessly away.

There is one thing we do fairly consistently, though. As we develop leaders in accordance with each succeeding leadership enthusiasm, we encourage them all to rely unquestioningly on those skills, and to assert them with a sure-footedness calculated to inspire the attraction and compliance of followers.

But if we can agree that people are less likely to follow an uncertain trumpet, does it follow that they should uncritically follow a certain one?

Here are some more questions for you:

  • Why is it that we focus with such angst and hope on the reputed leadership characteristics without more carefully considering the question of whether there is a positive relationship between them and successful performance?
  • Is it not entirely possible that there is no such relationship at all?
  • Do we not have sufficient evidence, actually, that there is not?
  • Alternatively, can the evidence not be interpreted to suggest that whatever relationship there is might be a negative one?
  • Have you never known someone who had all the putative leadership traits – including the ability to get people to eagerly and willingly follow – but whose projects seemed in retrospect to be off the mark?
  • Have you ever understood a colleague to be a universally well-regarded and genuinely successful “leader” who also, when you thought about it, had none of the generally touted evidences of personal leadership?
  • What do you do, personally, when confronted with a promotion choice between someone whose record is unremarkable, perhaps even spotty, but who positively glistens with leadership charisma, and another whose contributions have been increasingly and demonstratively indicative of his growing worth and importance to the company, but who just doesn’t seem to look or act the part?

These point to only a few problems with the leadership dialogue as it is conducted today – and, what’s more, not even to the worst one. We will take a tour through some of these in the coming days.

Thanks for joining us. See you tomorrow.

Today’s tip: Speaking of the power of overriding individual leadership, please see this Wally Bock piece on how that played out at Home Depot over the years.

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Echolalia

That’s the word of the day: echolalia. It is used generally to refer to the reflexive repetition of what one has just heard (see here for such a use of it, but also here for more specific definitions).

There are two ways otherwise normal people can find themselves falling into this peculiar habit.

One is through discipline; the fully aware, intentional regurgitation of something you may not fully agree with, but which advances a larger cause you do believe in. An example of this was given by a colleague of mine a few years ago.

Every morning over coffee we would have our daily good-natured political debate. He was always very focused, and thus often set the direction and tone of the discussion. I began to notice, though, that later each day the news covering the agenda of the party he supported reported the same points, from the same perspectives, and sometimes even with the same language. He was on the party’s “theme of the day” fax/email list, used to keep everyone on the same page, and the party’s agenda on track.

The more common way echolalia occurs, though, is as a result of ill-discipline and incomprehension. In this case people often simply want to be associated with, accepted by, and recognized as one of a particular group they admire. These are easy enough to identify: they are the ones who cannot explain what they’re saying, other than by saying it again.

This is a seductive habit that can ensnare many more of us more often than we might like to admit. What’s more, it can develop momentum as it spreads, cloaked with a superficial patina of authenticity that obviously need not be challenged, given the number and quality of its echolalic advocates.

This phenomenon is, sadly, widely seen in discussions of leadership today. Next week, we’ll look a little at some of the implications for us of this, and of the other fundamental matters we have noted over the past two weeks. In the meanwhile, have a great weekend!

Today’s tip: The power of speech arises not only from knowing what you mean to say, but having the means to say it. Clearly, that power is growing: please see this piece from The Economist about  “voice extensible markup language” – using verbal commands to create web sites.

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If only it were that complicated

We saw yesterday that Occam’s Razor cuts both ways. But it certainly is worth keeping close at hand. As in so many things, an even more serious problem than oversimplifying an issue can be the obfuscation of it with superficial complexity.

Many people thrive on this. They confuse simplicity with a lack of refinement, and presume that only great, imposingly labyrinthine conceptual structures reflect true sophistication.

This problem can appear in two forms. The most common is to toss intellectual fairy dust over a topic, creating delightfully ornate and energetic edifices all around it. They blink and shine and amaze, but fade away, essentially a transitory distraction from that which they falsely embellish.

The other is to probe with conspicuous eruditeness into the origins of the subject. With respect to leadership, though, this is usually done – as are so many things in this area – with the desired result in mind. Consequently, the foundation either seems dangerously adulterated with distantly tangential components, or precariously unsuited to the structure erected on it.

Occam’s Razor teaches us to select the theory that answers all our questions while making the fewest assumptions, and positing the smallest number of constructs from them. Those that are devoted to complexity for its own sake, on the mistaken belief that concepts, in order to be valid, must be impenetrable, usually make one or both of those errors while missing the overall point altogether.

But there’s another aspect to the problem that is more mystifyingly persistent, yet. We will take a look at that tomorrow, before turning to some of the more pernicious implications of all of this. Looking forward to seeing you then!

Today’s tips: Yesterday’s post was about the peculiar relationship often asserted to exist between individual leadership and charismatic swagger. But Cultural Offering points us to another important aspect of the term. Please stop over to click through to it. I have linked you to the main page, rather than the post, because if you haven’t already, you are going to want to become accustomed to a daily visit to see what he’s noticed over there, and what he has to say about it.

Speaking of looking to the origins of an issue, please see how this is done with eloquent directness and relevance, by John Phillips.

Books on history typically aren’t reviewed here, and this one won’t be either. But I nevertheless definitely want to encourage you – as managers – to read Adam Nicolson’s “Seize the Fire,” about the 1805 naval battle of Trafalgar. You will learn more about the dynamics of leadership in an organization – and their management – than even the author may have intended. Many thanks to Michael Wade for the tip.

Want to read articles from the Encyclopedia Britannica for free? Take a moment to scroll down the sidebar on the main site a bit: right below my current readings you will see a dynamically renewing box pointing to articles on capitalism from the Britannica. These are typically available only by paid subscription, but if you click through to an article from here, you will be able to read it for free. Try it!

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