Certainly a key role of a manager is execution. Over the past few days, we’ve looked at that more or less directly from two angles – that of the specialist and of the generalist, sharing the perspective provided by the project management mindset. Unfortunately, this vital role is one that many modern leadership movement gurus disparagingly describe, in one of the more inane metaphors for this false dichotomy, as mere managerial ladder-climbing, whereas “real leaders” are the ones who decide where to put the ladders.
But that sort of distinction is not merely sophomoric nonsense, it is actively destructive of organizational clarity, unity of effort and, consequently, of execution. It is the sort of juvenile thinking that has “big arrow” people pondering schemes beyond the ken of the rest of us, and yet leaving we little people to our own devices to somehow make those clever ideas happen. It encourages separation of effort, of roles, and of individual self-identity within an organization, leading to the sort of strategic and operational disconnects we have noted previously in this discussion.
Nevertheless, there is more for top management to do than to focus exclusively on the strategic plan immediately before them. An executive at this level must back up the “in order to” thinking process quite a bit in order to ensure that the organization is capable of meeting its present and future challenges.
The senior executive needs to ask not merely what he or she must do in order to accomplish the current mission, but to ensure that the organization is prepared to adapt to and execute the next one. Indeed, he or she needs to continuously scan the environment to help ensure that those plans are ready or can be developed. In this sense, the intersection between management and the board is best seen as a strategically interactive one, albeit with ultimate responsibility resting in the latter body, and not in the former group.
But the manager typically has a broader portfolio in the grand corporate scheme of things than even merely that. This is because in order to execute current plans, and to remain organizationally prepared to continue performing this and future missions, he or she must act in a broader capacity as the steward of the organization.
This is absolutely a key role for management of parallel importance with execution. It entails a wide range of activities that aren’t specifically related to current strategy implementation or operations. Following are only a few examples of these:
- Establishing and maintaining the financial health and flexibility of the organization
- Developing compensation (including health care and retirement) and training programs (including both job-specific and general improvement) that meet the needs of employees so that they can meet those of the organization.
- Creating a vital and vibrant management and talent development program that is designed and maintained to meet the organization’s needs at all levels, whether sourced internally or externally.
- Maintaining appropriate governmental and community relations.
The executive doesn’t merely execute – he or she maintains the organizational ability to execute under all foreseeable conditions to the extent that available and discoverable resources permit. So, the senior manager is both the executioner and the steward.
But to be these, he or she must be one more thing. We’ll close out this current topic with a discussion of that next. Have a great weekend, and please don’t forget to stop by again on Monday!
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Today’s tips: Speaking of taking the long view as a steward, please look at this excellent review, in the WSJ, of how some companies are doing that.
And speaking of qualifications for top management, perhaps they aren’t quite as onerous as all that, after all. You will definitely want to see this piece on how one board picks a CEO – it will be well worth your while to see the linked article, as well. Thanks to Cam Beck, of ChaosScenario, for the tip!
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Jim,
Liked the description of the bridging function that leaders need to master. As you described wide ranging scanning demands, I had two thoughts:
1. I wonder if that explains why so many leaders we work with are ADD or have very short attention spans. It helps them with the scanning, it hurts them with the follow-up and execution phase.
2. How critical it is, with all the scanning, to have technology to manage all the information gathered so you can bridge to the more stewardship responsibilities. I recently posted a blog on going fast and managing information, you can find it at -http://www.managepro.com/blog/index.php/2008/02/07/the-relationship-between-being-fast-and-managing-information/
let me know what you think.
Rodney Brim, CEO, Performance Solutions Technology,
http://www.managepro.com/blog
Hello Rodney,
You are taking this to a deeper level, one that bears careful examination. Your first point is one, I agree, that is problematic for numerous organizations and senior executives. It has to do with poor discipline and skills in basic time and task management responsibilities – Drucker and Mintzberg both identify this as a large weakness that more or less systemically afflicts CEOs – one they are largely unaware of. This leads to the ADD-like behavior you mention, as they are forced to rush about putting out previously unattended fires.
I understand your second point, and I agree that any method than can help a senior executive leverage his or her range and time must be considered and incorporated where possible. Because, it’s not enough merely to have time to do your stewardship tasks in different areas before they erupt into crises – you need to have time to reflect and prioritize. So, you need both time and tools – both technical and intellectual – to help you use that time effectively.
Thanks for your visit and for taking the topic to so important an area!