Among the many great hopes pinned on the MBA is that attainment of it suggests meaningful things about one’s knowledge, ability, and character. That is not an overstatement of the regard in which it is held.
While it is fair enough to assume that someone who has completed such a program can be expected to know what was taught in it, his or her ability to apply that knowledge cannot be assumed with equal confidence, despite all the hyped-up internships, case studies, and role-playing exercises.
Moreover, many MBA programs have jumped on the leadership bandwagon, and presume to “teach” leadership and to “make” leaders. The best that can actually be laid at the doorstep of the MBA in this respect, however, may be ambition and some degree of self-discipline.
Let’s just stipulate to this: many holders of MBAs are indeed talented managers and even, according to the popular understanding of the term, leaders - and ethical ones, at that. But not because of their MBA. Something else in their background led to their development of these abilities, and to the character which possession of them implies. If you want those abilites and character, you need to look deeper than the MBA alone.
Otherwise, you may get only knowledge and disciplined ambition. As Warren Buffett famously observed, you want intelligence, energy, and integrity in your managers; and if you don’t get the last one, the first two will kill you.
Of course, you have to look somewhere - use something as a discriminator - but if not the MBA, then what? Please consider the following, from a comment on Tuesday’s post made by Cam Beck, of ChaosScenario:
I couldn’t think of a group of people I’d trust more with my life - or my business.”
Wouldn’t you love to be able to say that about your managers? Cam is speaking of a readily identifiable group of people immediately prepared to step into management roles at organizations of all types and at all levels. It is quite a simple matter to distinguish and verify a person’s assertion of membership in this group. And, in case you think we are talking about MBAs after all, note the balance of the quote: “MBA optional.”
For what group of people would an MBA be optional as preparation for a career in management - not to mention as an indicator of success? Cam is referring to the military.
He makes the significant point that people who have honorably completed tours in the military are not only likely to have learned management skills to an unparalelled degree - they have also self-selected from the pack for some of the most important qualities that organizations seek. Chief among these is the desire to work as part of a team to pursue worthwhile objectives that transcend individual ambition.
I must say that as a military man, myself, and an observer of organizations of all types all around the world, I am hard-pressed as well to find a more reliable indicator of management talent and character than the military. But there are a couple of things about this: For one, the supply is far from sufficient to meet the demand. And, for another, who says there aren’t other comparably valuable and reliable sources of management ability?
Are there? Might there be other distinct and readily identifiable groups of people whose readiness to step in to management positions is strongly indicated by their membership of those groups? This, by the way, largely rules out educational programs - we need to be talking about experience, here.
Could a work history in certain not-for-profit outfits fall into this category? How about other volunteer activities, such as membership in community organizations? Are there other callings or even, simply, industries that convey this sort of information?
Can we come up with ways to help organizations relegate the MBA to a more appropriate value: helpful, perhaps - but optional?
Tomorrow we’ll look at evaluating managers from another angle. Please do drop in for that!
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Today’s tip: Speaking of optional, might the MBA - or education, generally - actually be simply ineffective as an indicator of future performance? Please see this fascinating post on the topic by Tyler Cohen of Marginal Revolution. Be sure to view the comments, also.
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4 Comments
Perhaps part of the solution is to take another tactic from the military; instead of looking for leadership talent, work to develop it through training and mentorship. Perhaps not every business has the entry level positions to give employees a place to start and develop, but I bet most businesses can think of ways to accomplish this if they give it active thought.
Hello Gannon,
I just read an article that underlined the international concern among senior executives about talent management. Their solution? Review their compensation and retention packages.
It just never ends. Designing a thorough and intelligently structured management (and professional) development program such as you propose is the ultimate solution. And it isn’t even rocket science, although it does take thought and attention.
Even your suggestion that many larger companies can find ways to fill their regular requirements for positions that have no internal development pipeline is doable with creativity and confidence in your own staff - and the military does that all the time, also. All sorts of positions that have special technical or command aspects to them, and no natural career path developing potential occupants, are nevertheless filled from within.
Typically, the military only brings in outside civilian specialists under particular circumstances where they want to be sure valuable external perspectives are captured and exploited. Doing this on a by-exception - rather than routine - basis may be optimal for a lot of civilian organizations as well.
Still, a lot of these large organizations are going to view such an effort as effectively redundant, as they believe it can be more cheaply “outsourced” to educational institutions or candidates’ own previous work experience. This is a false economy.
Then, there are a lot of other firms which believe (usually due to a lack of effort) that they can’t afford their own internal program - so they feel forced to shop for talent from outside.
So, we probably have two issues here: 1) how to help organizations screen for good talent, and 2) how to encourage them to cultivate as much of it from within as possible.
Thanks, Gannon, for your visit, and for injecting this into the conversation!
Here’s something to chew on: AT&T CEO says it’s hard to find “workers” with the right skills to perform basic jobs.
http://news.yahoo.com/s/nm/20080327/tc_nm/att_workforce_dc
I saw that, Cam - it seems AT&T committed in 1996 to bring 5000 call center jobs back to the US from India, but they’ve only been able to source fewer than 2000 of them so far due to the shortage of the necessary skills - must be tech support, but how hard could it be? What’s more, is there no training? Most of the tech guys I get are only reading pre-formatted solutions off of their computer screens, anyway.
The item I saw didn’t provide enough detail to address questions like these. Would be interesting to learn more.
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[...] As we noted yesterday, military officers - whatever may be their path to commissioning - tend to have self selected for their dedication to organizational vision and the personal desire to be a part of advancing it from leadership positions. In the military, mustangers do not distinguish themselves from those who follow normal commissioning paths by their superior dedication or drive - they all share that. [...]
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