How do we run our businesses, and how do they interact with their markets? A recent WSJ editorial cartoon has a manager reporting back to the CEO on the results of a new initiative: “Productivity is up twenty percent since your picture was installed on our screen savers.” And Murat Yetkin, a Turkish columnist, yesterday made an interesting comparison between the fall in 1991 of an “oppressive socialism unconcerned with people” and what he sees as the collapse today of “a spoiled, aggressive type of capitalism which ignores human concerns.” Is that what’s going on? Are we just swinging from one extreme to the other in a competition over how best to exploit workers and consumers? Let’s take a brief look . . .