Management fads tend to generate a sort of mass hysteria that can cause otherwise reasonable people to do remarkably stupid things. For the business community this is possibly nowhere more clear than with respect to the peculiar way it approaches the idea of teamwork. The concept of teamwork has grown into a mini-universe of businesses [...]
While teams and the ability to build and manage them can be vital for many businesses, it can be overdone. The idea has attracted so much attention that it is in danger of becoming a subcomponent all by itself of the consulting industry. The key thing, however, with teams as with all else in management, [...]
Developing a sense of team spirit and loyalty in employees is the same challenge whether they are all located in the same facility, or are dispersed around the world – failure to do it properly can result in unfocused organizations with dispirited, high-turnover workforces even when they are collocated. Team spirit doesn’t come simply from rubbing shoulders, car-pooling, or taking turns bringing in the morning pastries or coffee. It comes from making employees meaningful members of an important, worthwhile collaborative enterprise. Presuming that your corporation’s purpose is important and worthwhile, then developing team spirit around it involves communication and feedback.
Advances in information processing, communications, and travel and shipping technologies are conspiring to make consumers (of all types, commercial, governmental, and end customer) both more knowledgeable and demanding. Moreover, these advances are also increasing the ability of companies to meet those demands in more sophisticated and responsive ways. The result is intense competition, shortening product [...]
The HP episode is developing into a case study of how the fundamentals can go wrong at the highest levels. It is worth considering why. To begin with, we should note that these aren’t an isolated incident, like a summer storm that came out of nowhere and will soon go the same way. They are [...]
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